Pylon - Customer Service and Support Tool
Customer Service and Support · Founded by Marty Kausas & Advith Chelikani & Robert Eng in 2022
All-in-one B2B support platform with omnichannel ticketing and AI agents.
Cost
Demo, Paid
Rating
★ People love it
Time to value
Quick Setup (< 1 hour)
Use Pylon to manage B2B customer support in one unified tool. It consolidates ticketing, chat, inbox, knowledge base, customer portals, and workflows across channels like Slack, Teams, email, and widgets. Its AI features include article drafting, autofill, and support agents that prep tickets with context. Ideal for post-sales teams wanting to streamline support, success, and account management while maintaining context and control.
What Pylon does
Tutorials & Demos
Frequently asked
Slack
Discord
Microsoft Outlook— Want a tailored answer?
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