Help Scout

Free Trial, PaidCustomer Service and Support

A tool for managing customer support efficiently.

Founded by: Nick Francis

You can use Help Scout to streamline your customer support services with ease. It is designed for customer service teams to manage all email, chat, and phone queries from a single platform. Notable features include shared inboxes for team collaboration and saved replies for quick responses. Practical use cases include handling support tickets, managing customer interactions, and maintaining customer satisfaction.

Tasks it helps with

Manage support tickets

Track customer interactions

Provide consistent customer support

Collaborate with team members on customer issues

Respond quickly with saved replies

Overall Web Sentiment

People love it

Time to value

Quick Setup (< 1 hour)

Who is it for?

Customer Support Specialist, Customer Experience Manager, CRM Specialist, Account Executive, Customer Service and Support, Customer Communication

Integrations

Product Demo

Pricing

Pricing Page

Reviews

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