Customer Experience Management · Founded by Alex Marantelos in 2022

Intryc

Automates customer support quality assurance with AI.

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Cost

Demo, Paid

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Intryc to automate the quality assurance process in your customer support team. It helps you review tickets faster, get better insights into agent performance, and catch issues early. Intryc's standout features include AI-driven evaluations that cover 100% of tickets and customizable scorecards for tracking the quality of support interactions. Use it to coach agents, spot trends, and improve your customer experience without the manual grind.

What Intryc does

Automating customer support ticket reviewsCustomizing QA scorecards based on company rulesMonitoring customer service performance trendsIdentifying critical support issues in real-timeCoaching customer support agents based on feedbackAnalyzing support ticket data by country, product, or topic

Tutorials & Demos

Frequently asked

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FreshdeskHelp ScoutZendeskSalesforce

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