Pinnacle - Customer Communication Tool

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Pinnacle

Build, test, and scale RCS and SMS in one API — send your first message in minutes, not weeks.

Founded by: Sean Roadesin 2024

You can use Pinnacle to send RCS and SMS messages through a single API. It handles RCS agent registration and compliance automatically, getting you approved in 4 weeks instead of months. You can send rich interactive messages with images, videos, quick replies, and buttons. The API includes number lookup to check RCS availability, webhooks for real-time updates, and conversation management. It provides SDKs for Python, TypeScript, and Ruby, plus testing environments and deliverability tracking.

Integrations

Use Cases

Send appointment reminders with confirmation buttons
Create interactive product catalogs with images
Build customer support chat flows
Send order updates with tracking links
Create surveys with quick reply options
Send promotional messages with rich media

Standout Features

Automated RCS agent registration and compliance
Number lookup to check RCS availability
Rich interactive messages with images and videos
Quick reply buttons and URL actions
Real-time conversation viewing
Webhooks for message status updates

Tasks it helps with

Send RCS messages with rich media content
Register and manage RCS business agents
Check phone number RCS compatibility
Create interactive message templates
Set up automated message workflows
Monitor message delivery status

Who is it for?

Software Engineer, Back-End Developer, Full-Stack Developer, Mobile App Developer, Product Manager, DevOps Engineer, Customer Support Specialist

Overall Web Sentiment

People love it

Time to value

Quick Setup (< 1 hour)

Tutorials

Pinnacle, RCS API, SMS API, business messaging, rich messaging, interactive messages, developer API, message delivery, RCS agent, compliance automation, webhooks, number lookup, Python SDK, TypeScript SDK, Ruby SDK
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