Customer Communication · Founded by Nikita Filippov

Jivo Chat

A tool for communicating with your customers in real-time.

Cost

Free

Rating

★ Mixed Reviews

Time to value

Quick Setup (< 1 hour)

You can use JivoChat to handle customer interactions from your website, social media, messengers, and phone calls all in one place. It allows you to chat with visitors in real-time, integrate with platforms like WhatsApp and Facebook, and even automate responses using AI agents. This helps you respond quickly to customer inquiries and keep all communications organized.

What Jivo Chat does

Install a live chat widget on your websiteConnect your WhatsApp Business account to JivoChatSet up automated chat responses using AI agentsMonitor real-time visitor activity on your siteInvite team members to collaborate on customer chatsCustomize the chat widget's appearance and behaviorReview chat transcripts to assess team performanceIntegrate JivoChat with your existing CRM systemRespond to customer messages from your mobile deviceCreate proactive chat invitations based on visitor behaviorIntegrates with WhatsApp, Facebook, and other platformsOffers AI agents for automated responsesProvides proactive chat invitations to engage visitorsIncludes visitor monitoring to see who is on your siteSupports mobile chat for on-the-go communicationAllows team collaboration within the chat interfaceStores chat history for future referenceOffers customizable chat widgets for your website