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Enterprise Layer Intelligence
Categories/Help Desk & Support/Chatra
Chatra

Chatra

Founded by Sarah Chambers in 2015

Chat with website visitors in real time and manage multichannel customer messages

Pricing model

Free Tier, Paid

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Chatra to talk with your website visitors in real time and handle customer support across email, Instagram, and Facebook from a single shared dashboard. The service lets you set up automated chatbots to capture contact details, collect visitor consent, and answer common questions around the clock. You can also monitor live traffic to see which pages visitors browse and where they come from. With mobile apps available, your support and sales team can respond to customer inquiries from anywhere.

What Chatra does

Set up automated chatbot flows to collect email addressesConnect Facebook business pages to centralize customer messagesTrack real-time visitor page views and geographic locationsReply to website inquiries via live chat or asynchronous messengerConfigure automatic greetings for visitors browsing checkout pagesAssign incoming chats to specific customer support agentsReal-time live chat widget and offline messenger modeMultichannel inbox connecting website chat, email, Instagram, and FacebookLive visitor monitoring showing browsing history and visitor locationsAutomated chatbots for capturing visitor contact details and consentPre-built chatbot options to answer frequently asked questionsMobile applications for iOS and Android to manage chats on the go

Pricing breakdown

Pricing model: Free tier, Paid

PlanList price
FreeFree
Essential (per agent)$31 / mo
Essential (per agent) (annual billing)$25 / mo, billed annually
Pro (per agent)$41 / mo
Pro (per agent) (annual billing)$33 / mo, billed annually

Frequently asked

FacebookFacebookInstagramInstagramBrevoBrevo

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Chatra, live chat, chatbots, website chat, customer support, visitor monitoring, Facebook messaging, Instagram messaging, multichannel inbox, ecommerce support, lead capture, customer service, web messenger, Brevo