A platform for collecting, organizing, and acting on user feedback to build better product decisions.
A platform for collecting, organizing, and acting on user feedback to build better product decisions.
Use Canny when you want to centralize your users’ feature requests, bugs, and ideas in one place—then prioritize transparently and align your roadmap around what matters. It helps product, support, and growth teams listen to customers, manage feedback workflows, sync with engineering tools, and communicate progress publicly. Strong use cases include collecting feedback from in-product widgets, voting on features, publishing changelogs, and integrating feedback into dev sprints.
Is this a good fit for my stack? Use Cases Letting users vote on feature ideas to guide roadmap focus
Capturing bug reports and support requests directly in product
Publishing updates via changelog to users after shipping features
Filtering feedback by user segment (e.g. paying vs free users)
Syncing customer feedback into engineering tasks
Automating capture of feedback from tickets, chats, or calls
Standout Features In-product feedback widget that captures ideas where users are
Public and private boards for transparent or controlled feedback
Roadmap + changelog publishing to keep users in the loop
Smart prioritization tools (segmentation, votes, admin weights)
Deep integrations with PM and support tools
Autopilot AI for capturing feedback from conversations and deduplicating
Tasks it helps with Collect feedback from users via in-product widget or portal
Let users vote, comment, and discuss feature ideas
Prioritize feedback with internal team consensus
Publish public roadmaps and changelogs
Sync feedback with engineering tools (Jira, GitHub, Linear etc.)
Automate feedback ingestion from sources like Intercom, Zendesk
Who is it for? Product Manager, UX Designer, Growth Manager, Customer Success Manager, Engineering Lead, CEO
Overall Web Sentiment People love it
Time to value Quick Setup (< 1 hour) user feedback, feature voting, roadmap tool, changelog, product suggestions, feedback board, product development
Compare OpenBOM
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